Shipping Times and Costs
Visit My Order to check the most up-to-date status of your order.
UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our warehouse.
Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
Unfortunately, it is not possible to choose a specific date and time. You can try to contact the UPS at www.ups.com directly to organize a possible delivery date.
You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow Your Order page. If you are a registered user, you can find all information related to the order in your My Account page.
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If your order has not been delivered within the estimated period, we suggest that you:
- Check the order status in the My Orders section for registered users, or by entering the Order Number from the confirmation email in the Track your Order page
- Check that the address indicated for the delivery is correct. In the case of a missed delivery please contact UPS at www.ups.com.
For further assistance, contact us, we will be happy to assist you.
We ship all orders from our warehouses in Italy and from selected boutiques.
January 1st (New Year’s Day)
February 17th (President’s Day)
April 10th (Good Friday)
May 25th (Memorial Day)
July 4th (Independence Day)
September 7th (Labor Day)
November 26th (Thanksgiving Day)
December 24th (Christmas Eve)
December 25th (Christmas)
December 31st (New Year’s Eve)