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Customer Care

Shipping Times and Costs

Shipping Shipping Times and Costs

Shipping Times and Costs

Shipping

Standard Shipping
Delivery in 4-6 working days
Complimentary
Express Shipping
Delivery in 2-3 working days
$ 20.00
Next Day Shipping
Delivery guaranteed next working day for orders placed by 2 pm EST
$ 25.00
Saturday Shipping
Delivery is guaranteed on Saturdays for orders placed on weekdays until Friday at 2 pm EST
$ 30.00
Please note: during peak periods delivery times may take longer.

You will receive an email containing your Tracking Number once your package has been shipped from our U.S. distribution center.
Visit Follow my Order to check the most up-to-date status of your order.

UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our warehouse.

Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

Unfortunately, it is not possible to choose a specific date and time. You can try to contact the UPS at www.ups.com directly to organize a possible delivery date.

You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow Your Order page.
If you are a registered user, you can find all information related to the order in your My Account page.

Don't have an account yet? Register now to enjoy exclusive services.

If your order has not been delivered within the estimated period, we suggest that you:

  • Check the status of your order: in the Orders section of My Account as a registered user or from the Follow Your Order page by entering the Order Number you recieved in the Shipping Confirmation email
  • Check that the address indicated for the delivery is correct. In the case of a missed delivery please contact UPS at www.ups.com.

For further assistance, contact us, we will be happy to assist you.

We ship all orders from our U.S. warehouses and from selected boutiques.

Warehouse closures

Shipping and/or delivery will not be available on the following days:

January 1st (New Year’s Day)
February 15th (President’s Day)
April 2nd (Good Friday)
May 31st (Memorial Day)
July 4th (Independence Day)
September 6th (Labor Day)
November 25th (Thanksgiving Day)
December 24th (Christmas Eve)
December 25th (Christmas)
December 31st (New Year’s Eve)