Your order has not been found: please check the Order Number and make sure you are on the correct Country/Region site.
If you placed an order before May 24th please click here.
You can request a return within 20 days from the date you received your order.
Please complete the Return Form to receive the instructions for return shipping.
If you prefer to return the items in a Valentino boutique, you do not need to fill out this form: you can bring them directly to the nearest boutique.
Kindly verify that the items are in their original condition, with all tags still attached.
We reserve the right to refuse late returns or items that are not in the same condition you received them in. Please note Customized products and Fragrances are final sale and cannot be returned or exchanged.
For more information, please read our Return policy.
You can find your Order Number in the confirmation emails you received, or in your account if you placed your order while logged in.
Here the informative message for registered/anonymous users will be shown
The products in this order cannot be returned.
You can no longer return items from this order
You have already filled out the Return Form for this order. Please check the order number that you have entered.
Your order has not been delivered yet