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Boutique Services
Payments
Shipping
Returns And Refunds
Shopping
Size Guide
Legal Area
FAQ
Boutique Services
You can choose from the following methods to pay for your online purchase:
Payment by card
We accept Visa, MasterCard, American Express and Diners Club.
The total will be charged to your card when the order is shipped.
It is possible that you may see the order total as pre-authorized in your card statement when you place the order; rest assured this does not signify a double charge for the order.
PayPal and PayPal Express
Your PayPal account will be charged as soon as the order is placed. To register for a PayPal account, visit the website paypal.com.
Apple Pay
The ApplePay option will be available at checkout on any supported Apple device. You will need to set up your ApplePay account prior to purchasing.
Private Access
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PLEASE SELECT YOUR COUNTRY/REGION
Please be advised that changing your location while shopping will remove all contents from your Shopping Bag.
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Please note
This item has limited availability and the requested quantity cannot be added to the Shopping Bag
PLACE YOUR EXCHANGE ORDER
You can select the items you wish to receive in exchange for your return.
WAREHOUSE CLOSURES
Shipping and/or delivery will not be available on the following days.
*Orders can be placed 24 hours a day, 7 days a week.
January 1st (New Year’s Day)
January 15th (Martin Luther King, Jr. Day)
May 27th (Memorial Day)
June 19th (Juneteenth)
July 4th (Independence Day)
September 2nd (Labor Day)
November 28th (Thanksgiving Day)
December 25th (Christmas)
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PRE-ORDER
Items you pre-order are reserved for you, and will be shipped out as soon as they are available. You can find the estimated shipping date in the item page and in your order details.
If you order products that are already in stock together with pre-order items, they will be shipped in separate packages.
The total of the pre-order items will be charged on your chosen payment method after you order in placed.
PRE-ORDERS
Items you pre-order are reserved for you, and will be shipped out as soon as they are available. You can find the estimated shipping date in the item page and in your order details.
If you order products that are already in stock together with pre-order items, they will be shipped in separate packages.
The total of the pre-order items will be charged on your chosen payment method after you order in placed.
Product no longer available
We are sorry to inform you that the selected product is out of stock. The product may be available again, you can add it to your wishlist.
Pay securely with
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Pay securely with
After clicking the “PayPal” button, you will be redirected to PayPal to complete your purchase securely.
Please note that Gift options and Pick Up in Boutique are not offered in the PayPal Express Checkout.
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CONFIRM REQUEST
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PACKAGING GUIDE
PRIVACY POLICY
Welcome to the VALENTINO S.p.A. website, located at www.valentino.com/us (the “Website”).
VALENTINO respects your privacy and is committed to protecting it through our compliance with this policy.
Please read this Privacy Policy carefully, as it applies every time you access the Website, even if you do not purchase the products sold on it. Please also read the General Terms and Conditions of Use, as they contain important information about the security systems used by the Website.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the “Website” and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please note that while the Website is managed directly by Valentino S.p.A. (“VALENTINO”, the “Company” and/or “We”).,VALENTINO USA Inc. (“VALENTINO US”), is directly responsible for U.S. sales and transactions through the Website (the “E-Store” or “Online Store”). VALENTINO S.p.A., will coordinate with VALENTINO US in order to provide customers with the best service and the best online shopping experience.
This Privacy Policy is governed: a) by Italian law and in particular by the Code on the Protection of Personal Data (Legislative Decree no.196 of 30 June 2003) and the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003).; and b) by the California Consumer Privacy Act. US customers should read the sections below which pertain to VALENTINO US, as these contain important information related to the United States.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
