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COMPLIMENTARY EXPRESS SHIPPING & RETURNS

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RETURN POLICY

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EXTENDED RETURNS

Enjoy extra time to arrange a return during the festive season.

All orders purchased on Valentino.com or in Boutique between November 8th and December 25th, 2022, can be returned or exchanged until January 16th, 2023.

For orders placed after December 25th, our standard return policy applies.

 

 

ONLINE RETURN

- Please complete the online Return Form within 20 days, specifying if you want to be refunded or to exchange the items

- The items must be in their original condition, with all tags attached and including any accessories or dedicated packaging

- Orders picked up in boutique can be returned to the same boutique, or shipped to Valentino using the provided UPS return label

- The items must be sent from the same Country/Region where they were delivered

- Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged

 

Returned items will be verified before issuing a refund or shipping the exchange. Items which do not meet the guidelines described in our Return Policy cannot be accepted.

 

RETURN IN BOUTIQUE

You can return your order purchased online at any Valentino boutique of your choice in your Country. You will not need to fill in the Return Form, our boutique staff will handle your return directly in-store. For further information, please see Return in boutique.

 

For further information on the conditions for exercising your right to return, please see the Legal Area

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