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Contact us

Welcome to the Customer Care service for Valentino.

For instant answers to frequent inquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

For online orders enquiries, contact us by phone at our toll-free number 1 855 967 1970 - Monday through Friday from 9 am to 7 pm ET.

For all other requests send us an email using the form below and select the relevant contact reason.

Warehouse closures

Shipping and/or delivery will not be available on the following days:

January 1st (New Year’s Day)
February 15th (President’s Day)
April 2nd (Good Friday)
May 31st (Memorial Day)
July 4th (Independence Day)
September 6th (Labor Day)
November 25th (Thanksgiving Day)
December 24th (Christmas Eve)
December 25th (Christmas)
December 31st (New Year’s Eve)
Date of birth
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Consult our Privacy Policy for further information and to contact Valentino for privacy concerns and requests.

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