You can request a return for any item purchased on Valentino.com within 15 days from delivery.

ONLINE RETURN

- Please complete the online Return Form within 15 days from delivery, specifying if you want to be refunded or to exchange the items

- The items must be in their original condition (not worn, washed, modified or damaged in any way), with all tags attached and including any accessories or dedicated packaging

- The items must be sent from the same Country where they were delivered

- Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged

- The return package must be shipped back following the instructions provided in the "Shipping A Return" section

- Please note shipping fees are not refunded

Returned items will be verified before issuing a refund or shipping the exchange. Items which do not meet the guidelines described above cannot be accepted.

For further information on the conditions for exercising your right to return, please see our Terms of Sale.