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RETURN POLICY

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You can request a return for any item purchased on Valentino.com within 30 days from delivery.

 

ONLINE RETURN

 

- Please complete the online Return Form within 30 days from delivery

- The return package must be shipped back following the instructions provided in the "Shipping A Return" section

- The items must be in their original condition (not worn, washed, modified or damaged in any way), with all tags attached and including any accessories or dedicated packaging

- The items must be sent from the same Country where they were delivered

- Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged

- Please note shipping fees are not refunded

 

Returned items will be verified before issuing a refund. Items which do not meet the guidelines described above cannot be accepted.

 

For further information on the conditions for exercising your right to return, please see our Terms of Sale.

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+852 3185 2156

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