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Customer Care

Valentino Customer Care

May we

help you?

In this section you can find answers
to the most frequently-asked questions
regarding the conditions of sale and our services

AN IMPORTANT UPDATE

Maison Valentino truly hopes that you and your beloved ones are safe and in good health.
The Company is working to develop specific actions in line with local regulations, monitoring updates on COVID-19 provided by the World Health Organization (WHO) and local government agencies.
For more information click here.

During these unprecedented times, we want to reassure you that we are taking all precautions and following necessary safety measures.

We wish to inform you that our boutiques and the related services are temporarily closed.
All completed orders from the Pick up in boutique service will remain at the boutique and can be collected when it reopens.

Contact us for any questions by calling 00 800 1959 1960. We are available Mon-Fri from 9 a.m. to 7 p.m. CET. You can also contact us by email.