Skip to main content
Current Promotions
Customer Care

Customer Care Valentino

May we

help you?

In this section you can find answers
to the most frequently-asked questions
regarding the conditions of sale and our services

Holidays Delivery

Valentino offers guaranteed delivery by December 24th for orders placed by December 15th at 11 am GMT.

For Hong Kong place your order by December 16th at 7 pm HKT.

Holidays Return Policy

For your gifts, we have decided to extend our return period during the holiday season.

All orders placed and delivered between 18 November and 23 December can be returned until 7 January. For orders delivered after 23 December, the regular return policy applies.