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Boutique Services
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Payments
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Shipping
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Returns And Refunds
-
Shopping
-
Size Guide
-
Legal Area
-
FAQ
-
Boutique Services
SHIPPING A RETURN
To request your return, please fill out the Return Form within 30 days from delivery or from pick up in boutique.
Prepare the package following these simple steps:
1. Prepare the items in the original order box or a similar, resistant box. Make sure they are exactly as you received them, including any accessories and dedicated packaging.
2. Fill out 3 copies of the Proforma Invoice. Include one inside the box, and hand the other 2 to the courier at pickup.
3. Ship the return package through a courier service of your choice. Return shipping costs will be at your expense and cannot be refunded. We suggest you choose a trackable, insured service, as Valentino cannot be responsible for returns that are lost or damaged in transit.
Return Address:
Valentino S.p.A. – Mag. E-commerce Fashion Logistics
Viale dei Lanifici 1
36078 Valdagno - Vicenza
Italy
You can check the status of your return at any time from the Follow Your Return page.