You can request a return for any item purchased on Valentino.com within 15 days from delivery.

ONLINE RETURN

- Please complete the online Return Form within 15 days

- The items must be in their original condition, with all tags attached and including any accessories or dedicated packaging

- You have 14 days after completing the Return Form to ship the items back to Valentino with a shipping service of your choice. Please note return shipping costs cannot be refunded.

- The items must be sent from the same Country/Region where they were delivered

- Items marked as Final Sale (such as Fragrances and Customized items) cannot be returned or exchanged

Returned items will be verified before issuing a refund. Items which do not meet the guidelines described in our Return Policy cannot be accepted.

For further information on the conditions for exercising your right to return, please see the Legal Area