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Contact us

Welcome to the Customer Care service for Valentino.

For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

If you require further information, visit the dedicated page about orders and returns.

Contact us for any questions by calling 00 800 1959 1960. We are available Mon-Fri from 10 a.m. to 8 p.m. GMT.

You can also contact us by email filling in the form below.

Warehouse closures

Please note that the courier does not deliver on national holidays.
Our warehouse does not ship on the following Italian holidays:


1 January
6 January
5 April
25 April
1 May
2 June
15 August
8 September
1 November
8 December
25 December
26 December
Date of birth
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Consult our Privacy Policy for further information and to contact Valentino for privacy concerns and requests.

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