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Customer Care

Valentino Customer Care


May we

help you?

In this section you can find answers
to the most frequently-asked questions
regarding the conditions of sale and our services

Extended Return

For your gifts, we have decided to extend our return period during the holiday season.

All orders placed and delivered between 11 November and 24 December can be returned until 16 January.
For orders delivered after 24 December, the regular return policy applies.


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Contact us for any questions by calling +39 02 91527503.
We are available Mon-Fri from 9 a.m. to 8 p.m. CET or Sat from 10 a.m. to 7 p.m. CET.

You can also contact us by email.