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Customer Care

Valentino Customer Care

May we

help you?

In this section you can find answers
to the most frequently-asked questions
regarding the conditions of sale and our services

A new service, from us to you
Valentino has reopened and we look forward to welcoming you to our Sydney Westfield boutique and Chadstone Melbourne Boutique.
At Valentino we value your health and safety, and are implementing safety distancing measures and are limiting the number of clients in the boutique at one time. We have also made home shopping a possibility, whenever you need.
Send a WhatsApp message to our local Fashion Expert on +61409280682 for Sydney Westfield or +61417294599 for Chadstone Melbourne to receive your favourite pieces at home.


Maison Valentino truly hopes that you and your beloved ones are safe and in good health.
The Company is working to develop specific actions in line with local regulations, monitoring updates on COVID-19 provided by the World Health Organization (WHO) and local government agencies.
For more information click here.

During these unprecedented times, we want to reassure you that we are taking all precautions and following necessary safety measures.

Contact us for any questions