COMPLEMENTARY SHIPPING & RETURNS

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COMPLEMENTARY SHIPPING & RETURNS

PRE FALL 2025 WOMAN’S COLLECTION | SHOP NOW

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PICK UP IN BOUTIQUE

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You can place your order online and collect it in a Valentino boutique of your choice.

At checkout, please select “Pick up in boutique” as the shipping address and choose which boutique you would like your items delivered to.

 

You will receive an email once your order is ready for pick up. Kindly remember to bring with you:

 

  • a valid ID
  • the shipping confirmation email (printed or on a mobile device)

 

If someone is collecting an order on your behalf, make sure they have:

 

  •  a copy of your ID
  •  a valid ID of the person who is collecting
  •  the shipping confirmation email (printed or on a mobile device)
  •  this letter of authorization, printed and signed

 

 

The boutique will gladly hold your order for 15 days, so you may pick it up at your convenience.

 

This service is available in the following boutiques:

BERLIN KADEWE

Tauentzienstrasse 21-24, Berlin Kadewe, 3rd Floor, BERLIN, 10789

4903021016123

BERLIN KADEWE MAN

Tauentzienstraße 21-24, Berlin KaDeWe - 1st floor, BERLIN, 10789

493021016123

BERLIN KADEWE SHOES

Tauentzienstrasse 21-24, Berlin Kadewe, 1st Floor, BERLIN, 10789

4903021016123

BERLIN KURFURSTENDAMM

Kurfürstendamm 57, BERLIN, 10707

493031016166

HAMBURG ALSTERHAUS

Jungfernsteig 16-20, HAMBURG, 20354

494035015815

MUNICH MAXIMILIANSTRASSE

Maximilianstrasse 30, MUNICH, 80539

498924205492

MUNICH OBERPOLLINGER

Neuhauserstraße 18, MUNICH, 80331

498924204231

Do you need to contact us?

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00 800 1959 1960

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