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Customer Care

Benefits of registering

My Account Benefits of registering

Benefits of Registering

Create an account for access to exclusive areas and services dedicated to our customers:

  • Wish List
    You can save your favorite items in your Wish List to find them easily, check their availability and proceed to checkout with just one click.
    Thanks to our notification service, you’ll receive an email update if one of your saved items is the last in stock. You can activate or deactivate notifications for each item directly in your Wish List.
    You can also share your Wish List and specify which items you want.
  • Orders
    You can find a list of past orders in My Account. By clicking on an Order Number, you can view the details of your purchase and the status of your shipment. From here you can also access information about any potential returns.
  • Fast Checkout
    Save your credit card details and you won't have to re-enter them when making purchases. You can save more than one; the one that you indicate as "preferred" will be selected automatically during checkout. You can also save your addresses and mark the one you use the most as "preferred". Valentino.com guarantees the highest security standards when handling your data.

When you register, Valentino.com recognizes the country in which you are located and automatically associates it to your account.

To transfer your account to the site of a country/region which is different from the one you registered with please contact us.

If you forgot your password, click the "Forgot your password?" link on the Login page and follow the procedure to change it.

For further assistance, contact us, we will be happy to assist you.

If you want to cancel your My Account, please contact us.