In line with local regulations, we are constantly monitoring the updates on the COVID-19 virus situation to guarantee the health and safety of our employees, clients and community.
We are taking all of the necessary precautions and will continue to share the latest news from Valentino.
End of layer content.
Dear Customer, from Wednesday 25 March our Italian warehouses are closed in line with new measures introduced by the Italian government. You may continue placing your orders and we will deliver them to you as soon as our warehouses reopen. For further information, visit the Customer Care area.
Welcome to the Customer Care service for Valentino.
Dear Customer, In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily pause delivery services and close our warehouses. This means that your order will take longer to reach you than expected and return period is extended. Thank you for your patience and understanding.
For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.
For online orders enquiries, send us an email using the form below and select the relevant contact reason.
The Italian Warehouse will be closed on:
January 1st January 6th April 13th April 25th May 1st June 2nd August 15th September 8th November 1st December 8th December 25th December 26th
Shipping and/or delivery will not be available on the following days:
January 1st (New Year’s Day) February 17th (President’s Day) May 25th (Memorial Day) July 4th (Independence Day) September 7th (Labor Day) November 26th (Thanksgiving Day) December 25th (Christmas)