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Welcome to the Customer Care service for Valentino.

For instant answers to frequent inquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

For online orders enquiries, contact us by phone at our toll-free number 1 855 967 1970 - Monday through Friday from 9 am to 7 pm ET, excluding holidays.

For all other requests send us an email using the form below and select the relevant contact reason.

Shipping and/or delivery will not be available on the following days:

January 1st (New Year’s Day)
February 18th (President’s Day)
May 27th (Memorial Day)
July 4th (Independence Day)
September 2nd (Labor Day)
November 28th (Thanksgiving Day)
December 25th (Christmas)
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For all Privacy concerns please contact privacy@valentino.com.

Your personal data will be used by Valentino for purposes related to the service requested.
Valentino will not use the personal information collected for purposes other than those useful in this service.
Consult our Privacy Policy for further information.