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In line with local regulations, we are constantly monitoring the updates on the COVID-19 virus situation to guarantee the health and safety of our employees, clients and community.

We are taking all of the necessary precautions and will continue to share the latest news from Valentino.

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Contact us

Welcome to the Customer Care service for Valentino.

Dear Customer,
In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily pause delivery services and close our warehouses. This means that your order will take longer to reach you than expected and return period is extended.
Thank you for your patience and understanding.

For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

For online orders enquiries, send us an email using the form below and select the relevant contact reason.

Warehouse closures

Shipping and/or delivery will not be available on the following days:

1 January
6 January
13 April
25 April
1 May
2 June
15 August
8 September
1 November
8 December
25 December
26 December
Date of birth
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For all Privacy concerns please contact

Your personal data will be used by Valentino for purposes related to the service requested.
Valentino will not use the personal information collected for purposes other than those useful in this service.
Consult our Privacy Policy for further information.