Skip to main content
Beginning of layer content.
Subscribe to our Newsletter
End of layer content.
Beginning of layer content.

Newsletter

AN IMPORTANT UPDATE

In line with local regulations, we are constantly monitoring the updates on the COVID-19 virus situation to guarantee the health and safety of our employees, clients and community.

We are taking all of the necessary precautions and will continue to share the latest news from Valentino.

End of layer content.
IMPORTANT UPDATE

Contact us

Welcome to the Customer Care service for Valentino.

Dear Customer,
In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily pause delivery services and close our warehouses. This means that your order will take longer to reach you than expected and return period is extended.
Thank you for your patience and understanding.


For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

Contact us for any questions by calling +39 02 91527503. We are available Mon-Fri from 9 a.m. to 7 p.m. CET.

You can also contact us by email filling in the form below.

Warehouse closures

Please note that the courier does not deliver on national holidays.
Our warehouse does not ship on the following Italian holidays:


1 January
6 January
13 April
25 April
1 May
2 June
15 August
8 September
1 November
8 December
25 December
26 December
Date of birth
The file is too big An error has occurred. Please try again.

You can attach files up to 4096KB in any of the following formats: doc, xsl, txt, pdf, jpg, jpeg, gif, png

For all Privacy concerns please contact privacy@valentino.com.

Your personal data will be used by Valentino for purposes related to the service requested.
Valentino will not use the personal information collected for purposes other than those useful in this service.
Consult our Privacy Policy for further information.