In line with local regulations, we are constantly monitoring the updates on the COVID-19 virus situation to guarantee the health and safety of our employees, clients and community.
We are taking all of the necessary precautions and will continue to share the latest news from Valentino.
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Dear Customer, from Wednesday 25 March our Italian warehouses are closed in line with new measures introduced by the Italian government. You may continue placing your orders and we will deliver them to you as soon as our warehouses reopen.
Welcome to the Customer Care service for Valentino.
Dear Customer, In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily pause delivery services and close our warehouses. This means that your order will take longer to reach you than expected and return period is extended. Thank you for your patience and understanding.
For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.
Contact us for any questions by calling +39 02 91527503. We are available Mon-Fri from 9 a.m. to 7 p.m. CET.
You can also contact us by email filling in the form below.
Please note that the courier does not deliver on national holidays. Our warehouse does not ship on the following Italian holidays:
1 January 6 January 13 April 25 April 1 May 2 June 15 August 8 September 1 November 8 December 25 December 26 December