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Welcome to the Customer Care service for Valentino.

For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

Contact us for any questions, call +852 28292717. We are available Mon-Fri from 9 a.m. to 7 p.m.

You can also contact us by email filling in the form below.

Warehouse closures

Shipping and/or delivery will not be available on the following days:

January 1st
February 5th
February 6th
February 7th
April 5th
April 19th
April 20th
April 22nd
May 1st
May 13th
June 7th
July 1st
September 14th
October 1st
October 7th
December 25th
December 26th

The Italian Warehouse will be closed on:

January 1st
January 6th
April 22nd
April 25th
May 1st
June 2nd
August 15th
November 1st
December 8th
December 25th
December 26th
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For all Privacy concerns please contact privacy@valentino.com.

Your personal data will be used by Valentino for purposes related to the service requested.
Valentino will not use the personal information collected for purposes other than those useful in this service.
Consult our Privacy Policy for further information.