Welcome to the Customer Care service for Valentino.
For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.
Contact us for any questions by calling +39 02 91527503. We are available Mon-Fri from 9 a.m. to 7 p.m. GMT.
You can also contact us by email filling in the form below.
Please note that the courier does not deliver on national holidays. Our warehouse does not ship on the following Italian holidays:
1 January (New Year's Day) 6 January (Epiphany) 22 April (Easter Monday) 25 April (Liberation Day) 1 May (Labor Day) 2 June (Republic Day) 15 August (Assumption of Mary) 1 November (All Saints) 8 December (Feast of the Immaculate Conception) 25 December (Christmas Day) 26 December (St. Stephen's Day)