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Welcome to the Customer Care service for Valentino.

For instant answers to frequent enquiries about Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.

For online orders enquiries, send us an email using the form below and select the relevant contact reason.;

Shipping and/or delivery will not be available on the following days:

January 1st (New Year’s Day)
February 18th (Presidents' Day)
May 27th (Memorial Day)
July 4th (Independence Day)
September 2nd (Labor Day)
November 28th (Thanksgiving Day)
December 25th (Christmas Day)

The Italian Warehouse will be closed on:

January 1st (New Year's Day)
January 6th (Epiphany)
April 22nd (Easter Monday)
April 25th (Liberation Day)
May 1st (Labor Day)
June 2nd (Republic Day)
August 15th (Assumption of Mary)
November 1st (All Saints)
December 8th (Feast of the Immaculate Conception)
December 25th (Christmas Day)
December 26th (St. Stephen's Day)
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For all Privacy concerns please contact privacy@valentino.com.

Your personal data will be used by Valentino for purposes related to the service requested.
Valentino will not use the personal information collected for purposes other than those useful in this service.
Consult our Privacy Policy for further information.