Welcome to the Customer Care service for Valentino.
For instant answers to frequent enquiries about the Valentino Online Boutique and your online shopping experience, please browse our Customer Care topics.
For online orders enquiries, send us an email using the form below and select the relevant contact reason.
A new service, from us to you.
Valentino has reopened and we look forward to welcoming you to our Sydney Westfield boutique and Chadstone Melbourne Boutique.
At Valentino we value your health and safety, and are implementing safety distancing measures and are limiting the number of clients in the boutique at one time. We have also made home shopping a possibility, whenever you need.
Send a WhatsApp message to our local Fashion Expert on +61409280682 for Sydney Westfield or +61417294599 for Chadstone Melbourne to receive your favourite pieces at home.
The Italian Warehouse will be closed on:
January 1st January 6th April 13th April 25th May 1st June 2nd August 15th 8 September November 1st December 8th December 25th December 26th
Shipping and/or delivery will not be available on the following days:
1 January 25 January 27 January 28 January 4 April 10 April 11 April 13 April 30 April 1 May 25 June 1 July 1 October 2 October 7 October 26 October 25 December 26 December